You can track your order directly on our [Track Order] page using your tracking number. If you need help, contact our support team — we’ll be happy to assist!
You can track your order directly on our [Track Order] page using your tracking number. If you need help, contact our support team — we’ll be happy to assist!
Orders are typically processed within 1–3 business days. Delivery usually takes 7–14 business days, depending on your location. You’ll receive a tracking link by email as soon as your order ships.
Yes! We provide free standard shipping on all orders — no minimum purchase required.
We offer a 30-day hassle-free return guarantee. If you’re not happy with your order for any reason, contact us and we’ll guide you through the return process.
Absolutely! 🌎 We ship to most countries around the world. Shipping times may vary depending on your location, but don’t worry — you’ll always get a tracking code so you can follow your package every step of the way.
You can reach us anytime through our Contact Us page or by emailing contact.groupsai@gmail.com. We usually respond within 24 hours.
Oh no — we’re sorry to hear that! Please contact us right away with photos of the item and packaging. We’ll replace it or issue a full refund quickly.
We start processing orders pretty quickly, but if you need to make a change or cancel, please contact us as soon as possible.
If your order hasn’t shipped yet, we’ll be happy to help you update it. Once it’s on its way, we might not be able to make changes — but we’ll always do our best to find a solution!